For example, if you need a feature to constantly take over your employees’ calls by force, then you probably have some staffing issues you need to work out.

And that’s because, generally speaking, they aren’t all that useful. Two features not popular with other VoIP providers are Call Park and Takeover.

These features are useful but are mostly not unique to Zoom Phone. Zoom Phone has the standard amount of VoIP features: Call Transfer, Call Forwarding, Voicemail, Call Recording, Blocking, Conferencing, and some unique ones, like “Call Park” (which allows a user to “park” a call and then start it back up from another Zoom Phone endpoint) and “Takeover,” in which a supervisor monitoring the call can take control of it. Is Zoom Phone something you should be aware of or look into as a business phone? What are the pros and cons of Zoom Phone for business? How does it stack up to some of its competitors? Let’s find out! Zoom Phone for Business: Pros +VoIP features Zoom Phone has many VoIP features but is still relatively little known - most folks know of Zoom as the free video call player they use to talk to their parent or in classes, or they talk in groups with friends because that one friend of theirs happens to have a Pro subscription. Zoom has effectively replaced Skype as the “default” video conferencing software for many people, notably due to quality issues, though Skype was admittedly already on its way out.What you may not already know is that Zoom offers a VoIP service: Zoom Phone. Although Zoom was around for quite a while before COVID-19 whacked us all in the lungs, the pandemic has bolstered its reach and name recognition tremendously. Zoom is a video telephony program created by its eponymous creator company, Zoom Video Communications. Unless you have been living under a rock for the last year, you have probably heard of Zoom by now (though we *have* all been forced to stay inside pretty much for the last year as well, so apologies to anyone who actually does happen to live under a rock- sorry Patrick Star!).

Zoom soft phone